Albany Downtown Student Apartments Privacy Policy
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Effective Date: 01/01/2024
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Albany Downtown Student Apartments ("we," "us," or "our") is committed to protecting the privacy of our tenants and prospective tenants. This Privacy Policy explains how we collect, use, and share information about you when you interact with us through our website, mobile applications, text messages, or other channels.
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Information We Collect
We may collect the following types of information about you:
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Personal Information: Name, contact information (email, phone number, address), emergency contact information, lease information, payment information, and other information you provide to us.
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Usage Information: Information about how you use our services, including website visits, app usage, and text message interactions.
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Device Information: Information about the device you use to access our services, such as IP address, browser type, and operating system.
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Marketing and Communications Information: Your preferences for receiving marketing communications from us.
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How We Use Your Information
We may use your information for the following purposes:
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Provide and manage our services: To process applications, manage leases, communicate with you about your tenancy, and provide maintenance and support services.
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Communicate with you: To send you important notices about your tenancy, property updates, maintenance alerts, and other relevant information.
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Marketing and promotions: To send you promotional materials about our services, special offers, and events, if you have opted in to receive such communications.
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Improve our services: To analyze usage patterns, gather feedback, and improve the quality of our services.
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Comply with legal obligations: To comply with applicable laws, regulations, and legal processes.
How We Share Your Information
We may share your information with the following parties:
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Service providers: Third-party vendors who provide services on our behalf, such as payment processing, property management software, and communication tools.
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Affiliates: Other companies within our corporate group.
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Legal and regulatory authorities: As required by law or in response to legal requests.
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Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
We will not share your information with the following parties:
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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Choices
You have the following choices regarding your information:
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Access and update: You can access and update your personal information by logging into your account or contacting us directly.
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Marketing communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in the communication or by contacting us directly. For SMS opt-out reply STOP.
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Do Not Track: We do not respond to Do Not Track signals.
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Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
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Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Albany Downtown Student Apartments
518-250-9017